ERP Functional Consultant
ERP Functional Consultant
Full time
Paris, France
Job Description
- Candidate should have excellent presentation skills, and an ability to quickly gain a deep understanding of customers’ business processes, challenges and issues, and act as the subject matter expert to Customers and colleagues.
- The Applications Consultant is a key member of the Consultancy Team, where activities will vary between implementation or upgrade projects, or smaller project activities supporting multiple customers’ existing implementations of Microsoft Dynamic 365.
- This position is a customer facing role, and you are expected to be able to work in a team to develop solutions to add value for our clients. You must be willing to travel to a client’s site and prepared to be away from home.
- Although primarily a field based role, you must also be willing to provide the appropriate level of service/support when asked to work on the service desk for interim periods as required
Responsibilities
- Providing functional/application support for Project related activities in accordance with the Project methodology
- Defining business requirements, running workshops, conducting business analysis, providing input to system specifications, gap analysis between requirements and Microsoft Dynamic 365 functionality
- Documenting business processes
- Planning, designing and testing interfaces and reports for complex MS Dynamic 365 applications
- Consulting with users, applications support personnel and developers when researching solutions
- Gathering location requirements for specific MS Dynamics 365 functional areas and performing system configuration, setup, site reviews; support prototype and integrated systems testing, Key and End User training, go live activities and post go live support
Skills
- Have experience in ERP consulting/implementations and knowledge and experience with multiple Dynamic 365 modules with experience of at least 1 full upgrade or implementation project lifecycle
- Possess a strong drive for Service Excellence
- Strong MS Dynamics 365 Finance & Supply Chain skills, with other areas such as Distribution Modules desirable
- Experience in MS Dynamic 365 F&O is a plus
- A background in Accountancy is a plus
- Able to identify, troubleshoot and solve problems
- A passion for Service Improvement. Innovative thinker; able to turn customer requirements into workable solutions
- Flexible but methodical and thorough approach; excellent organizational and analytical skills, process oriented
- Strong business process knowledge
- Able to demonstrable experience in a similar role
- Excellent time management skills; able to work under pressure, can meet tight deadlines in a fast paced, solution driven environment
- Excellent Interpersonal and communication skills, able to communicate effectively at all levels (internal & external). Excellent spoken and written English